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BANGKOK, 3 April 2013 (NNT)-Suvarnabhumi reportedly ranked 6th on the Airports Council International (ACI) world's best airport list last year. It is said that the title could not have been without the efforts from all sectors involved on a day to day operation at Suvarnabhumi.
Suvarnabhumi Airport Director Wilaiwan Nadwilai said Suvarnabhumi is among airports around the world with the capacity to accommodate more than 40 million passengers being ranked annually in terms of service quality standards by the ACI. Last year, 199 airports contended for top rankings. Each year the ACI surveys around 400,000 airport users whether they are satisfied with the services provided. They are asked to rate the following aspects of the airport: the accessibility, luggage search, passport checking, sign directions, airport staff services, hygiene and atmosphere; just to name a few. According to her, the first five best airports are Changi Airport of Singapore, China's Beijing International Airport, Hong Kong International Airport, Shanghai Pudong International Airport and Guangzhou Airport. The Suvarnabhumi Airport Director has also expressed her gratitude to every employee and staff at the airport who has contributed to the global recognition. She also said that Suvarnabhumi is also aiming to be among the world's top 5 airports by 2014. |
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